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BUSINESS PROCESS DESIGN, MODELLING, IMPLEMENTATION AND CONTROL

SEMINAR OVERVIEW

This seminar will provide insights into how the participants could compete globally, and for their businesses to become more streamlined. This means that all business processes should be fully optimised.

The old way of simply adding cost and a profit margin is no longer good enough, because in most cases, the selling price is determined by the external market. Effective organisations must be focused on serving the customer at the lowest possible cost. This requires a process view to map the value chain of the company, to identify where non-value adding activities occur and to eliminate them in order to save real cost.

BENEFITS OF ATTENDANCE

Participants will leave this seminar able to:

  • Learn how to analyse business processes to identify what is value adding and what is not
  • Learn from actual case studies, analyse them and see how they can be improved.
  • Understand and use tools like process diagrams, SIPOC and Six Sigma.
  • Learn how to determine control points and how to measure them in order to implement a sustainable solution.

TARGET AUDIENCE

The ideal participants of this seminar are:

  • Improvement Engineers
  • Commercial Managers
  • Technical Managers
  • Operations and Maintenance Personnel
  • All Discipline Engineers

BEST OF CLASS

The seminar Instructor has an accumulated wealth of practical knowledge in all aspects of Supply Chain Management, which includes all areas of ERP, Procurement, Operations Management, Warehousing, Logistics, Customer Service and all other related management processes like Business Process Design, Quality Management and of course Enterprise Resource Planning.

He has delivered several papers at conferences on the topic of Supply Chain Management where his opinion is highly respected. He actively lectures at the University of Johannesburg and regularly trains in the Middle East on Supply Chain Management related topics.

Seminar and course outlines published by BSS Middle East are protected by copyright.